On Orders of $250 or More
At Four Paws Dog Collars we use several different manufacturers to get our products from. We always try to charge the same amount for shipping that the manufacturers charge us. However, on some of the items we have to guess at what the charges are going to be so we try to get as close to what the manufacturers will charge as we can. To see the shipping charge for your order, place the items in the shopping cart Some of our shipping charges are based on the cost of the items ordered. Others are a flat $8.00 charge. These both depend on how the manufacturers charge us. Most of our orders are shipped via the US Post office. Once a order ships out the shipping charge is not refundable.
We do not email out tracking numbers but you can log into your account and view all tracking thru our website. We do our best to furnish tracking information, however, during our busy season (Christmas) we may not be able to furnish tracking information for each product. Of course, you can always contact us and if we have the information we will furnish it to you then. Most of our products are shipped out within 24 to 48 hours of your order being placed. However, for the custom made products it can take up to two weeks for them to be shipped.
Four Paws Dog Collars is not responsible for incorrect addresses given, refused shipments or unclaimed shipments. We have NO control over mail once it leaves our stores so please check with your carrier if we show it shipped and you have not received it. We strongly advise you to choose your shipping address carefully and once you have entered your shipping information check it for correctness. If you are concerned about package theft then, perhaps you should have it shipped to you at your workplace, or have it delivered to a neighbor. Once again, after it is shipped to you we cannot be responsible for delivery to you.