FOR THE SHIPPING RATES AND POLICIES FOR  the Beautiful New CUSTOM MADE Rhinestone Collars, and Fabulous New Designer Products look under those specific categories.  They each have their own indiviualized polices that we have to follow.

At FourPawsDogCollars.com, we and our vendor/manufacturers use various carriers (USPS, UPS, FedEx, etc.) for shipping; therefore, we are bound by the rules of each carrier.
At times we will have “Free Shipping” promotions on varied items.   As a normal rule, there will be a minimum shipping charge of $6.99 per order.   
We ship to all 50 states,and Canada usually within 48 to 72 hours of receipt of order.  There is a higher shipping charge for Canada  than for the United States.  We will ship the products under the "Beautiful New Custom Made Rhinestone Collars" and the "Fabulous New Designer Products" categories to Canada and Australia.  However, for any of the other products you will have to contact me at fourpawsdogcollars@wildblue.net. Shipping to Canada is very limited.  If my web site does not charge correctly to Canada I will have to get the credit card information from you and charge your credit card manually.  Please check the individual categories to see what the shipping charges to Canada are.  There is NO FREE SHIPPING to Canada. 

Unless there is a manufacturer’s defect, or an error on our behalf, shipping costs are NOT refundable.
If you received “free shipping and handling” on your original purchase, our standard S&H fees will be deducted from your credit card refund.
Initially shipped merchandise returned (due to customer changing of address or ordering wrong size) to the vendor/manufacturer, will be subject to re-shipping fees as well as restocking fees.  Always contact us at fourpawsdogcollars@wildblue.net before you send anything back.

This Return Policy is for everything EXCEPT Beautiful New CUSTOM MADE Rhinestone Collars, Fabulous New Designer Products, and GPS Tracking System for Dogs.  They have their own Return Policy.

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We accept returns as long as they are returned within 30 days of the original order placement.  If there is a Manufacturer’s defect with ANY item, we will not ship it until we have a New item without any defects.  If an item is going to be returned, you must  ALWAYS contact us at fourpawsdogcollars@wildblue.net before returning an item.  When you do return an item you will be charged for the cost of re-shipping and there is a restocking fee on items returned unless we have made a mistake or there is a defect with the product.