THIS IS VERY IMPORTANT:
Sizes are gauged by ACTUAL neck size, NOT collar size. Please note: Measure the neck size by snugly wrapping a tape measure around the neck. Please DO NOT add extra room for comfort, we will do that.
Sizes Are:
XS (5-1/2 to 7" neck) S (7-1/2 to 9" neck)
M (9-1/2 to 11"neck) ML (11-1/2 to 13"neck)
L (13-1/2 to 15") XL (15-1/2 to 17" neck)
1XL (17-1/2 to 19" neck) 2XL (19-1/2 to 21" neck)
3XL (21-1/2 to 23" neck) 4XL (23-1/2 to 25" neck)
5XL (25-1/2" to 27") 6XL (27-1/2" to 29")
7XL (29-1/2" to 31") 8XL (31-1/2" to 33")
33-1/2" & larger are special order. Please email me for a quote.
Please note: There is a 20% restocking fee on collars returned for
size errors and the lady that makes these collars says: "If a customer returns a collar for a defect but changes the neck size at that time, there will be a full charge to remake the collar." If there is a defect and you send it back you will get another one in return that is the same style, size, color, everything. Just without the defect. She has an entire shelf full of returned
collars from people who didn't measure their pet's neck before ordering or didn't look at the size chart. Since these are custom made collars it is VERY IMPORTANT to get the correct size to begin with. There is a size chart for these collars in the description of every collar available. This ties up
a huge amount of inventory. If you don't have a
cloth tape measure, look up above. We have a printable tape measure for your convenience. IT
IS VERY IMPORTANT ALSO THAT PEOPLE REALIZE THAT THESE ARE TRULY CUSTOM
MADE COLLARS. I DO NOT MAKE THEM. I ORDER THEM FROM THE SUPPLIER WHO
MAKES THEM AND IF THERE IS A DISPUTE BETWEEN WHAT THE CUSTOMER THINKS
AND WANTS AND WHAT SHE SAYS I WILL HAVE TO GO WITH WHAT SHE SAYS. THE CUSTOMER BUYS THE COLLAR FROM ME -- NOT HER -- AND SO THEREFORE, HAS TO DEAL WITH ME -- NOT HER. I WILL NOT GIVE YOU THE INFORMATION ON HOW TO CONTACT HER. IF I
DIDN'T DO IT THIS WAY (and there was an exchange) IT WOULD COME OUT OF MY POCKET SO I WILL GO WITH WHAT SHE SAYS
COMPLETELY & TOTALLY. There are other web sites out there that sells her collars and their return/exchange policies is just NO RETURN -- NO EXCHANGE.
In this category we offer custom made jeweled dog collars and cat collars. Top quality crystal glass rhinestones are used for these collars with newly created designs for fancy dog collars and fancy cat collars. We also offer rhinestone cat or dog collar tags and dog collar charms. Don't forget to check out our rhinestone name collars.
There is a lot of pride put into these collars and a lot of hard work to make them beautiful. Our shippers manufacture these collars themselves as well as putting the stones on them. They have a secret process that they have developed to hold the stones in their prong settings. Occasionally, you might see an image on my site that looks one way and then when you receive the collar it looks different than it did in the picture. This only happens when there is a centerpiece that is added to the collar, and the manufacturer can not get the same centerpiece any longer. This does not happen very often, but it does happen occasionally.
You will love our handmade pet leashes. Your pet will feel pampered and spoiled with our cute dog collars and cat collars.
Your pet will be the talk of the town in one of these fancy collars!!
**PLEASE SEE SIZING KEY ABOVE FOR APPROPRIATE SIZING. This is VERY IMPORTANT and see our Return Policies.
RETURN POLICIES:
Due to the fact that these items are custom made for your pet and not stock items, we do not refund. We do not keep a stock of any kind, each item is made after it is ordered.
We will exchange within 14 days of receipt if you are unhappy for any reason. Collars must be in new condition in order to be eligible for exchange. There is a 20% restocking fee for collars that are exchanged. And the lady that makes these collars says: "If a customer returns a collar for a defect but changes the neck size at that time, there will be a full charge to remake the collar." However, if we custom make a collar for you that is NOT on our site, we do not exchange or refund. Of course, if we have made an error in making your collar to your specifications, we will remake it at no charge.
PLEASE READ THIS -- IT IS VERY IMPORTANT:
BECAUSE
OF US DEALING WITH SO MANY SUPPLIERS IF THERE IS AN EXCHANGE TO BE MADE
AND IT IS ALLOWED IT WILL HAVE TO BE EXCHANGED FOR ANOTHER PRODUCT FROM
THE VERY SAME SUPPLIER. IN ORDER TO FIGURE OUT WHETHER IT IS THE SAME
SUPPLIER, OR NOT, LOOK AT THE SKU #. EACH SKU # ENDS WITH A DASH AND
THEN A LETTER (-D, -R, -M, -P, ETC.). THE SKU # WILL HAVE TO END WITH
THE SAME LETTER. The way to explain this is by simply saying that if
you buy something at Wal-Mart and you want to exchange it you have to
take it back to Wal-Mart to exchange it. You wouldn't be allowed to
exchange it at K-Mart, or anywhere else. This is the very same
policy. Our web site deals with so many suppliers and most web sites
deal with only one supplier. This is the reason for this rule. Please
try to understand and PLEASE -- DO NOT ASK ME TO EXCHANGE ONE PRODUCT
THAT ENDS WITH ONE LETTER FOR A PRODUCT THAT ENDS WITH A DIFFERENT
LETTER. I cannot do this. THERE WILL BE NO EXCEPTIONS.
SHIPPING POLICIES:
For 0 to 10 items Standard Shipping is $7.00 in the USA. All items shipped in the U.S. are shipped via U.S. Mail with delivery confirmation. We will ship to Canada and charge $15.00 for the first item and $2.00 per item for each additional item. We will also ship to Australia for the same fees but it has to be paid for through PayPal If you purchase 10 items or more you will have to contact me for the proper shipping charges. You can contact me at fourpawsdogcollars@windstream.net. If my web site does not charge correctly for shipping to Canada you will need to email me at fourpawsdogcollars@windstream.net and give me you credit card information so that I can manually charge your credit card for the correct shipping. THERE IS NO FREE SHIPPING TO CANADA OR AUSTRALIA.
Your collar is actually made after our shipper receives your order. It is custom made to your pet's neck size and will ship within 5 business days of the order.
Please note, 5 business days is 7 days when a weekend is included. Please add 3 to 5 days for the package to arrive at your home after it ships.
We don't keep an inventory, each item is made when you order it. We wish that we could get them done faster but these are custom, handcrafted collars and they take time to make.
